PAYMENT & SHIPPING
We accept all major credit cards (Visa, MasterCard, American Express, Discover). In the case of a refund, the card used to make the purchase will be the card that is credited.
After placing an order you should receive an email with your shipping information, including your estimated delivery time. When your order has been shipped, you will receive a notification email.
Unused yarn in its original condition may be exchanged for a refund within 30 days of the date printed on the invoice enclosed in your package. Refunds will be issued for the full invoice amount minus any shipping costs. Shipping costs will only be refunded if your items were damaged or your order was improperly shipped. Please email us at firstname.lastname@example.org to request a return shipping label.